Privacy Policy

Thank you for visiting fosterfarms.com, by accessing this website you are agreeing to the following terms and conditions.

1.Introduction

At Foster Farms, we take your privacy seriously and have developed our Privacy Policy to inform and assist consumers of our website or Social Media pages in the understanding of how your Personal Information (Personal Information) data is used at our company. Personal Information is any information which relates to a living individual, and includes things like your name, address, phone number or email address which are collected to improve your experience while interacting with Foster Farms. It can also include things like your browsing history and the pages you visit on our website. This site is intended for the use of residents, 18 years of age or older, of the United States only. Foster Farms generally collects Personal Information from our visitors on a voluntary basis, however, some Personal Information is collected automatically. We will describe how this works below. While we do not require the active disclosure of Personal Information for visitors to obtain most parts of our website, it is required participation in some portions of the Foster Farms Website. Except as described in this Privacy Policy, Personal Information received from any visitor will not be sold or provided to third parties. Foster Farms will not sell or provide any of your Personal Information to third parties. We also offer an “opt-out” feature that allows you, at any time, to have Foster Farms discontinue e-mail communications to you.

2.Types of Information We Collect

The type of Personal Information data collected by Foster Farms will vary based on your use of our website as some uses require more information than others. Most information is gathered automatically when you browse our website. Other information is gathered during our registration processes. Foster Farms may also gather additional information when dealing with reported problems, responding to requests for information or content, improving the site experience through the use of cookies, or when accessing our career pages for potential job applicants. Below are the categories of Personal Information we collect.

• Contact Information: this can include Name, Address, Phone Number, and Email Address
• Commercial transaction information: This can include name, shipping address, products purchased, time and date of purchase, receipt or order number, and any special instructions needed to complete the transaction.
• Technical Information: Foster Farms may collect information to help enhance your site experience such as your IP Addresses, date and time, browser and operating system information, and geo-location of your computer or mobile device.

 

3.Use of Information

Foster Farms uses Personal Information to enhance the experience of the customer. We use Personal Information for the additional purposes:

• Improving the effectiveness of our Site, marketing endeavors and service offerings
• Membership Account administration; Site registration.
• Processing and completing purchases, returns and similar transactions.
• Notifying you of product recalls or providing other information concerning products you have purchased.
• Sending you direct mail offerings.
• Sending you email communications such as electronic newsletters about our products, services and promotions.
• Sending you email about orders you have made on the Site.
• Enabling you to participate in the Site’s features such as surveys and promotions.
• Identifying your product and service preferences and informing you of new or additional products, services and promotions that may be of interest to you.
• Providing mobile marketing messages and service messages.
• For internal business purposes.
• To enforce our terms of use and policies.
• To respond to legal requests and prevent legal harm; and

For purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.

4.Cookies

Cookies are information files that your web browser places on your computer when you visit a website. Most browsers accept cookies automatically but can be configured not to accept them or to indicate when a cookie is being sent. When you access the FosterFarms.com, you are anonymous. We do not collect Personal Information, including your email address, without your prior knowledge and consent. Foster Farms’ server may use a non-persistent cookie to collect your IP address but does not reference it with any personal identifier. We do not extract Personal Information in this process, nor do we provide this information to third parties. We also do not contact you. Cookies allow us to customize your user interface to speed up the navigation process and to make the site experience more efficient. If your browser is configured to reject cookies, you will not be able to utilize some of the features of the Foster Farms websites.

5.Opt-Out

General browsing of the Foster Farms website does not require registration. You can choose whether or not you want to provide Foster Farms with additional Personal Information if you are presented with that option. Foster Farms may use Personal Information to send you e-mail updates on the offers available to Foster Farms customers. You may opt out of receiving e-mail communication during the registration process or by visiting https://www.fosterfarms.com/unsubscribe/.

6.CALIFORNIA RESIDENTS’ PRIVACY RIGHTS

Pursuant to California Civil Code Section 1798.83, if you live in the State of California, you may request certain information about the type of your Personal Information we share with third parties for direct marketing purposes and the identity of any such third party. Once per calendar year, California residents may request this information by contacting us as set forth below.

Additionally, California's Civil Code section 1798.100 et seq. (the California Consumer Privacy Act, or “CCPA”) provides residents of California a number of rights as they relate to Personal Information. These are the “right to know”, the “right to delete”, and the “right to opt-out”.

Right to Know. You may request that Foster Farms provide you the specific pieces of Personal Information Foster Farms has about you; categories of Personal Information we have collected about you; categories of sources from which the Personal Information is collected; categories of Personal Information that Foster Farms sold or disclosed for a business purpose about you; categories of third parties to whom the Personal Information was sold or disclosed for a business purpose; and the business or commercial purpose for collecting or selling Personal Information. Please note that much of the information you can make a request for is already contained in this Policy. Should you wish to exercise this right, please see the section below which explains how to do so. Note that If you have not registered with Foster Farms or our website, we may ask for some Personal Information in order to verify your identity and your rights to the data subject to your request.

Right to Delete. California law gives residents a limited right to request deletion of their Personal Information. However, this right is limited by a number of exceptions. Fundamentally, if Foster Farms has a permissible need to retain Personal Information, we are not under an obligation to delete such information, even when requested. Generally, we retain Personal Information so we may complete the transaction for which the Personal Information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between us and you; detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; debug to identify and repair errors that impair existing intended functionality of our online properties; enable solely internal uses that are reasonably aligned with your expectations based on your relationship with Foster Farms; comply with a legal obligation; or otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which your provided the information. As such, we generally do not accept requests to delete Personal Information. However, we will respond to requests to remove Personal Information from some of our systems as a part of a request to close or otherwise disable a membership account. If you would like to request deletion of Personal Information, please see the section below which explains how to do so. I Note that If you have not registered with Foster Farms or our website, we may ask for some Personal Information in order to verify your identity and your rights to the data subject to your request.

Right to Opt-Out. Foster Farms does not sell your Personal Information to third parties as described in the CCPA. However, if you would like to opt-out of marketing communications, please see the section above titled “Opt-Out”.

Designating an Authorized Agent. California law permits California residents to designate an agent to manage their rights under California law. If you would like to designate an agent to manage your privacy preferences, you may do so using the mechanisms noted below. Note that If you have not registered with Foster Farms or our website, we may ask for some Personal Information in order to verify your identity and your rights to the data subject to your request. We will also need sufficient Personal Information about your authorized agent to be able to identify them. As part of this process, you must have permission from your authorized agent to disclose their Personal Information to us for the purpose of acting as your agent.

Non-discrimination. California law does not permit Foster Farms to discriminate against you because you exercised any your rights under this title, including, but not limited to, by: denying you access to goods or services; charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; providing a different level or quality of goods or services; suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Exercising California privacy rights. If you are a California resident and would like to exercise any of your rights you may do so by contacting us via the methods noted below. Please be aware that Foster Farms will need to have sufficient information to be able to verify your identity and the rights you have in the data subject to your request.

By Email: privacy@fosterfarms.com

By Phone: 1-800-255-7227

7.Foster Poultry Farms, LLC & Foster Farms, LLC Notice at Collection and Privacy Policy California Privacy Rights Act 

Foster Poultry Farms, LLC, & Foster Farms, LLC (“Company”) adopts this Notice at Collection and Privacy Policy (“Privacy Policy”) in compliance with the California Privacy Rights Act (“CPRA”).   This Privacy Policy applies to “personal information” that we collect as a “business” as defined in the CPRA.  The Effective Date of this policy is January 1, 2023.  Company reserves the right to change, modify and update this Privacy Policy by posting a revised version on our websites and by revising the Effective Date.

Contents of Privacy Policy:

1. The categories of personal information collected by Company during the preceding 12 months.
2. The categories of sources from which personal information is collected.
3. The purposes for which the personal information is collected, sold or shared.
4. The personal information disclosed to third parties.
5. Retention of personal information.
6. Your privacy rights and how to use them.
7. Changes to this Privacy

This Privacy Policy applies to the personal information of (a) employees, (b) independent contractors and other individuals who perform work for Company (collectively “non-Employees”), (c) employees’ and non-Employees’ dependents, emergency contacts, and beneficiaries (“Related Contacts”) and (d) job applicants (all collectively, “Company Individuals”).  All Company Individuals are referred to as “Employees”.

Except where the Privacy Policy specifically refers only to a specific category of Employees, this Privacy Policy refers to all categories of Employees collectively.

“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Company Individual or household.

Company does not collect or process sensitive personal information or characteristics of protected classifications for the purpose of inferring characteristics about a Company Individual.

There are rare instances where Company shares information to third parties as part of its business wherein, although for business related purposes, such as hiring or training, it receives some type of monetary consideration.  These few instances are described in Section 6.1 below along with instructions on the right to opt-out, if one chooses.

1.               PERSONAL INFORMATION COLLECTED

• • Employees
  • Identifiers: real name, alias, telephone number, postal address, e-mail address, signature, bank account name and number for direct deposits, date of birth, Social Security Number, driver’s license number, passport number or other government-issued identifier.
  • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80) Name, signature, Social Security Number, postal address, telephone number, passport number, driver’s license or state identification card number, bank account name and number for direct deposit or credit card information, for example for expense reimbursement.
  • Professional or Employment-Related Information: educational institutions attended, degrees and certifications, licenses, work experience and previous employers, union membership, professional memberships and affiliations, seniority, employment start and ending dates, and job.
  • Sensitive identifiers: Social Security, driver's license, state identification card, or passport.
  • Characteristics of protected classifications under California or Federal law for employees: race, age, national origin, disability, sex, gender, marital status, primary language, and veteran status as necessary to comply with legal obligations and to support diversity and inclusion programs; disability, medical condition, and pregnancy, childbirth, breastfeeding, and related medical conditions, as necessary to comply with Federal and California law related to leaves of absence and accommodation, including for religious accommodation; and marital and familial status as necessary to provide benefits to employees and for tax purposes.
  • Health information, for example: information about an on-the-job injury collected for workers’ compensation purposes, medical information lawfully collected for purposes of medical leaves of absence, and State and Federal reporting purposes.
  • Compensation and benefits information for employees: salary, bonus and commission, hours and overtime, leave information, bank details (for payroll and reimbursement purposes only), benefits in which you may be enrolled, and identifying information for dependents and
  • Other financial required disclosures: information regarding child and spousal support, 401k contributions and retirement vesting, demographic and financial information for pensions and retirement plans, wage information, earnings, taxes.
  • Commercial Information, for example: business travel and expense
  • Internet Activity Information, for example: internet browsing and search history while using Company’s network, log in/out and activity on Company's electronic resources, interactions with Company’s Internet website, applications, or advertisements, and publicly available social media.
  • Sensory or Surveillance Data, for example: voicemails, recordings of meetings or video-conferences, and footage from video surveillance
  • Geolocation data, for example: global positioning system tracking on Company.
  • Personal communications: the contents of mail, email, or text messages on accounts or services not owned, or subscribed-to, by Company only for purposes of legitimate Company investigations and, to the extent required by law, with your
  • Login credentials, for example: login credentials to an online account owned or subscribed to by Company or as necessary to review personal communications as described in the preceding bullet point.

1.2            non-Employees

Company may collect the categories of personal information listed in Section 1.1, above, excluding the following categories: (a) compensation and benefits information for employees; (b) characteristics of protected classifications under California or federal law for employees; and (c) health Information. In addition, Company collects amounts paid to non-Employees for services rendered.

1.3            Related Contacts

Company collects contact information about emergency contacts. Company may collect the following categories of personal information about spouses or domestic partners, dependents, and beneficiaries: (a) Identifiers; (b) commercial information if, for example, Company arranges travel for a dependent to attend a Company event; (c) Internet Activity Information if the individual uses Company electronic resources and websites; (d) sensory or surveillance data if the individual enters Company facilities; (e) § 1798.80 personal information, such as insurance policy numbers if the individual is covered by Company insurance as a beneficiary; (f) protected categories of Personal Information only as required by law, for example, childbirth to administer parental leave, marital status to pay taxes, and familial status to administer benefits; (g) health information, for example, if needed to administer a leave of absence for you to care for a Related Contact; (h) date of newborn delivery to administer parental, Family and Medical Leave Act, or California Family Rights Act leave; (i) login credentials to a Company benefits portal or site; and (j) sensitive identifiers, for example, Social Security numbers for beneficiary designations; personal communications if communicating with a workforce member.

1.4       Job Applicants

As only allowed under the law, Company may collect the categories of personal information listed in Section 1.1, which includes Identifiers, Personal Information as identified in Cal. Civ. Code § 1798.80, Professional or Employment-Related Information, Internet Activity Information, Characteristics of protected classifications under State or Federal law as legally allowed, needed or required by law, Sensitive Identifiers, background information, such as complete background check, credit, drug/alcohol and/or other checks when permitted by law, and information received during these checks, internet or other electronic network activity information as permitted by law, and inferences drawn from any of this information to assess qualifications for a certain position.

2.               THE CATEGORIES OF SOURCES FROM WHICH COMPANY COLLECTS PERSONAL INFORMATION

You, your spouse or dependent; internally generated; vendors and service providers, for example, job references, staffing agencies, background check companies or drug testing facilities; public internet sources such as social media and other public online sources; public records, surveillance or recording technologies installed by Company; government or administrative agencies; claim administrators and investigators.

3.               THE PURPOSES FOR WHICH WE USE YOUR PERSONAL INFORMATION

Depending upon the categories identified in Section 1 above which apply to either an employee, non-employee, related contact or job applicant, along with the disclosures above, Company may use Personal Information for the following purposes, including any other purposes authorized by the California Privacy Protection Agency, California or Federal law:

• • To operate, manage, and maintain our business.
  • For hiring, retention, and employment purposes, including background and credit checks, drug testing, criminal record checks, sex offender registry.
  • To otherwise accomplish our business purposes and objectives, including, for example:

• • • Emergency services.
    • Quality and safety assurance measures.
    • Conducting risk and security controls and monitoring.
    • Protecting confidential and trade secret information.
    • Performing accounting, audit, and other internal functions, such as internal investigations.
    • To fulfill recordkeeping and reporting
    • To manage personnel and workforce
    • To administer compensation, bonuses, other forms of compensation.
    • To manage vacation, sick leave, and other leaves of
    • To the extent necessary to comply with Company’s legal obligations.
    • For workers’ compensation and occupational health and safety purposes.
    • To track hours and
    • Complying with the law, legal process, and internal policies such as maintaining records, claims processing, responding to legal requests, exercising and defending claims.
    • To monitor use of Company information systems and other electronic resources or information
    • To report suspected criminal conduct to law enforcement and cooperate in
    • For communications with prospective, current, and former
    • To enable Company to comply with client contractual.
    • To manage business expenses and
    • To manage and operate information technology and communications systems, risk management and insurance functions, budgeting, financial management and reporting, and strategic
    • In connection with a corporate transaction, sale, or assignment of assets, merger, divestiture, or other changes of control or financial status of Company or any of its subsidiaries or
    • To manage licenses, permits, and authorizations applicable to Company’s business operations.

In addition to the above, Company collects information about race, age, national origin, disability, sex, and veteran status and as necessary to comply with legal obligations, including the reporting requirements of the Federal Equal Employment Opportunity Act and California’s Fair Employment and Housing Act.  Company also uses personal information for purposes including:

• • With respect to disability, medical condition, familial status, marital status, and pregnancy, childbirth, breastfeeding, and related medical conditions: as necessary to comply with Federal and California law related to leaves of absence and accommodation.
  • With respect to military and veteran status: as necessary to comply with leave requirements under applicable law and for tax purposes.
  • With respect to age: incidentally to the use of birth date for birthday celebrations and identity verification.
  • With respect to religion and pregnancy, childbirth, breastfeeding, and related medical conditions: as necessary for accommodations under applicable law.
  • With respect to protected classifications, such as national origin: to the extent this information is contained in documents that you provide in I-9 documentation; and
  • With respect to marital status and familial status: as necessary to provide benefits and for tax.

4.               HOW WE SHARE THE ABOVE PERSONAL INFORMATION WITH THIRD PARTIES

As part of a legitimate business purpose, in the preceding 12 months Company is, and has been required to disclose some or all of the categories of personal information described in Section 1 above to types of third parties listed below.  When disclosure is required, Company discloses your personal information only to the extent necessary to achieve the purpose of the disclosure and only if permitted under the CPRA.

• • • Service providers: Company engages in certain trusted third parties to perform functions and provide services for our business needs, contractual and legal This includes services such as billing, customer relationship, database storage and management, auditors, administrative service providers, law firms, benefits, payroll, medical services, safety, security, accounting, tax and transportation.  Company discloses your personal information only subject to written contracts in compliance with the CPRA.
    • Compliance with Laws and Law Enforcement: Company cooperates with government and law enforcement officials or private parties to enforce and comply with the law. To the extent permitted under applicable law, we may disclose information about you to government or law enforcement officials or private parties we believe necessary or appropriate to investigate, respond to, and defend against claims, for legal process, to protect the property and rights of Company or a third party, to protect Company against liability, for the safety of the public or any person, to prevent or stop any illegal, unethical, fraudulent, abusive, or legally actionable activity.
    • Required Disclosures: We may be required to disclose personal information (a) in a court proceeding, (b) in response to a court order, subpoena, civil discovery request, other legal process, or (c) as otherwise required by law.
    • Professional Advisors: Professional advisors such as our lawyers, accountants, bankers and other outside professional advisors in the course of the services they provide to us.
    • Government or administrative agencies: These may include, for example: Internal Revenue Service to pay taxes; Employment Development Department; OSHA/Cal OSHA; Department of Fair Employment and Housing; California Department of Industrial Relations.
    • Corporate Transactions: Parties to transactions and potential transactions for the sale, transfer or licensing of a portion or all of the business or assets, including your personal information, such as a corporate divestiture, merger consolidation, acquisition, reorganization or sale of assets.

Company does not disclose personal information for cross-context behavioral advertising.

5.               RETENTION OF PERSONAL INFORMATION

Company keeps your personal information only for as long as necessary for the purposes set forth in this policy and in accordance with our record retention schedule.  Company will store your personal data as necessary to comply with legal obligations and legitimate business reasons.

6.               YOUR PRIVACY RIGHTS

6.1               Your California Privacy Rights

Subject to applicable law, Employees have the following rights:

• • Access to Specific Information: Along with having a right to know the categories, sources, purpose and use of personal information as described above, two times in a 12-month period, you also have the right to submit a verifiable request for copies of specific pieces of your personal information collected in the preceding 12 months or at your option since January 1, 2022. There may be information that we are not permitted by law to provide to
  • Right to Delete: Subject to certain exceptions, you have the right to submit a verifiable request for the deletion of personal information Company has collected from you.  Company is not required to delete personal information that was collected from a source other than you.  The Company is not required to delete personal information needed to comply with its legal obligations, to exercise its legal rights, is needed to fulfill contractual obligations, or is necessary to satisfy compliance requirements and litigation demands.
  • Right to Correct: You have the right to submit a verifiable request that Company rectify inaccurate information about you. When evaluating the accuracy of the personal information at issue, Company will consider the totality of circumstances relating to the contested personal information and use commercially reasonable efforts to determine if corrections are necessary.
  • Right to Opt-Out of Sale and Sharing: You have the right to opt out of the sale of your personal information. Company shares/sells the following information:

• • • For a possible Company tax credit, Company provides the names, social security number, date of birth, hours, wages and employment history to a third party vendor.
    • Employees hired through a welfare to work reimburse program or on the job training reimburse program, Company provides employees’ names, hours worked and wages provided in order for Company to possibly be reimbursed a percentage of wages paid under the programs.
    • Company may be entitled to grants from the State of California for specific hours used to train employees, and if so, name, social security number, and date of birth and provided to third party vendor for this purpose.

You may opt-out of having the information shared in any of the above three categories by visiting http://www.fosterfarms.com/donotshare/.

• • Right to Limit Processing of Sensitive Personal Information: You have the right to tell us not to process sensitive personal information except for the purpose for which it was originally collected. Sensitive personal information includes the following categories of information described above: 1798.80: personal information, characteristics of protected classifications, sensitive identifiers, health information, biometrics, religion, sex life, sexual orientation, personal communications, financial account information, and log in credentials. We describe the purposes for which we collect this information above and we do not process this information for other purposes.

6.2            Exercising Access, Inaccurate Information and Deletion Rights

To exercise the access, correct inaccurate information and/or deletion rights described above, submit a request to us by either:

          Toll-Free Number: 1-800-255-7227 

          E-Mail: privacy@fosterfarms.com

The request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. We reserve the right to confirm your California residency. Government identification may be required.  If you wish to designate an authorized agent to make a request on your behalf, we will need to verify both your and your agent’s identities, which may require submission of government identification. Your agent must also provide other proof of authority acceptable to us in our sole discretion.  Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.  We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. In certain cases, law may permit us to deny your request.  Company will acknowledge receipt of your request to know, delete and to correct information within 10 days of receipt and will respond within 45 days. You will also be notified if we need an additional 45 days to respond.

6.3            Company’s Non-Discrimination and Non-Retaliation Policy

Company will not discriminate or retaliate against you for exercising your rights under the CPRA.

7.               CHANGES TO THIS PRIVACY POLICY

Company reserves the right to change this Privacy Policy at any time.  If the Privacy Policy is materially changed, Company will post the changes and update the Privacy Policy’s Effective Date above.  You are responsible for periodically visiting Company’s website and reviewing the Privacy Policy for any changes.

FOR MORE INFORMATION

For questions about Company’s Privacy Policy, please contact us at privacy@fosterfarms.com

Security

Foster Farms has implemented reasonable administrative, procedural, and technical safeguards to make information received from our online visitors as secure as possible against unauthorized access and use. All information received from our viewers is protected by our security measures, which are periodically reviewed. Important: Data transmission over the Internet is never 100% secure and any information disclosed online has the potential to be collected and used by parties other than the intended recipient.

Questions Or Concerns?

Please contact us by visiting the Contact Us form.

Foster Farms®.

FOSTER FARMS MAY REVISE THESE TERMS AND CONDITIONS BY UPDATING THIS POSTING

fosterfarms.com, JUNE 2023